everything you need to know
Frequently Asked Questions
Find answers to common questions about our products, ordering process, and services
Ordering & Payment
Simply browse our products, select the currency and quantity you need, then proceed to checkout. You can contact us via Telegram for personalized assistance with your order.
We accept cryptocurrency payments (Bitcoin, USDT, Ethereum), CryptoVoucher, Credit Card / Apple Pay and Bank Transfer. Payment instructions will be provided after order confirmation.
Minimum order varies by currency and denomination. Contact us directly for specific minimum order requirements for your desired currency.
Shipping & Delivery
Delivery times vary by destination. Typically 3-7 business days for domestic orders and 7-14 business days for international orders. Express shipping options are available.
Yes, we ship to 87+ countries worldwide. Discreet packaging is standard for all orders. Some restricted countries may apply - contact us to verify if we ship to your location.
Yes! Once your order ships, you'll receive a tracking number via Telegram. You can monitor your package's journey in real-time until delivery.
Product Quality
Our 1:1 quality means our products are manufactured with the exact same materials, dimensions, and security features as authentic currency. They pass all standard verification tests.
Yes, all our products include proper security features including UV markings, watermarks, security threads, and pass standard counterfeit detection pen tests.
We don't offer free samples, but you can place a small test order to verify quality. Check our customer reviews page to see feedback from thousands of satisfied customers.
Security & Privacy
Absolutely. We use military-grade encryption for all communications and never store customer data on our servers. All information is deleted immediately after order completion.
All packages are shipped in plain, unmarked packaging with no indication of contents or sender. Complete discretion is guaranteed on every order.
No. We operate on a no-logs policy. Once your order is delivered and confirmed, all transaction details are permanently deleted from our systems.
Support & Guarantee
We offer 100% delivery guarantee. If your package is lost or seized, we will reship at no additional cost or provide a full refund - your choice.
Our support team is available 24/7 via Telegram. Join our group or message us directly for immediate assistance with any questions or concerns.
Yes. If you're not satisfied with the product quality, contact us within 48 hours of delivery for a full refund or replacement. Customer satisfaction is our priority.